Land La Trinité-sur-Mer

Response : Hello Mrs L.D. Thank you very much for your warm feedback! We are delighted to have been able to support you throughout your project. Thanks to our exclusive mandate, you were able to seize a unique opportunity in Larmor-Plage with the sale of this superb 650 m² plot just 300 m from the beach. Every project is unique, and it's a pleasure to have supported you in this wonderful real estate adventure. We look forward to working with you again in the future! All the best. The LE BEC Team

Response : Dear Mrs M, Thank you very much for your detailed feedback about your experience with our agency. Your comments are invaluable and help us to continually improve our services. We understand your concerns and would like to clarify a few points: 1. With regard to added value, you are right to stress the importance of this information. We recognise that we should have informed you earlier. However, it is important to note that if the sale price had been increased, the capital gain would also have increased proportionately. In future, we will ensure that we communicate better on these tax aspects, while reminding you that the notary also plays a crucial role in passing on this information. 2. With regard to the management of visits, we followed your wishes by accepting the offer at the price of the first client, which corresponded to your initial objective. This decision naturally led to the cancellation of the second planned visit. 3. With regard to the time taken to sign the compromis, we understand your frustration, which is also ours. The delay was mainly due to the fact that we were waiting for the pre-dated statement from the property manager, despite our daily reminders and your own efforts. We sincerely regret any inconvenience this may have caused you. 4. On the question of damp, we took very seriously the concerns of the buyer, who had been alerted to this issue by her solicitor. Our approach was to ensure a transparent transaction in complete confidence. The necessary checks were carried out to reassure all parties and enable the sale to be finalised. We are sorry that this experience has affected your perception of our agency, especially given your loyalty since 1987. We take your comments to heart and will use them to improve our services. We remain at your disposal to discuss your experience in more detail if you wish. Our aim is to restore your confidence and continue to offer you the highest quality service. Yours sincerely The LE BEC Team

Response : Dear Mrs C, We would like to thank you sincerely for your positive feedback regarding the sale of your house in the Merville district of Lorient. Your satisfaction warms our hearts and confirms our commitment to offering a quality service. We are delighted to have been able to meet your expectations, particularly in the context of an atypical sale. Our team always strives to be attentive and responsive to the specific needs of each customer. We are honoured that you have placed your trust in us by choosing LE BEC Immobilier as your exclusive sales agent. We hope that this experience will leave you with excellent memories. Please do not hesitate to contact us again for any future property projects. Thank you again for your confidence! Yours faithfully The LE BEC Team

Response : Dear Mrs DF, We would like to thank you sincerely for your confidence and your recommendation. Your satisfaction is our priority, and we are delighted to have been able to support you effectively in your property purchase in Lorient. Our team always strives to offer a professional, attentive and responsive service at every stage of the process. Your positive feedback encourages us to maintain this level of commitment to all our customers. We hope you enjoy your new home in Lorient city centre. Please don't hesitate to contact us again if you need anything in the future. Thank you again for your confidence. The LE BEC Team